Vendor-neutral benchmarks and tools for MSP owners

Most MSP advice is now published by the vendors you buy from. We aggregate their data, disclose who owns it and give you tools to check your own numbers.

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The numbers this year

Three figures from the sourced dataset. Each one names its publisher and who owns it.

71%

of MSPs say acquiring new customers is their biggest business issue Next: cybersecurity 53%, revenue growth 49%, profitability 48%.

Kaseya, 2026 State of the MSP Report, 2026Vendor surveyn=1,061Verified 2026-10-11

10%

of MSPs report managed services are "not profitable yet", double the 5% of a year earlier A further 6% are breaking even.

Kaseya, 2026 State of the MSP Report, 2026Vendor surveyn=1,061Verified 2026-10-11

5.2x

implied median EV/EBITDA for MSP deals under $5M, versus 8.9x at $20-50M and 11.2x at $500M+ Based on Mergermarket data analysed by Aventis Advisors.

Aventis Advisors, MSP Valuation Multiples (2025-01-22), 2025M&A advisorn=120Verified 2026-10-11

See every sourced figure →

Who owns MSP advice now

The big peer groups and training programmes have been bought by software vendors. That does not make the advice wrong, but you should know who is publishing it.

  1. 2018-01ConnectWise acquires HTG; renamed IT Nation Evolve in 2018-08. VARinsights, 2018-08-06
  2. 2021-05-04Kaseya's IT Glue acquires TruMethods. Kaseya release
  3. 2021-05Pax8 acquires Sea-Level Operations (US); the APAC business follows on 2022-05-04. Pax8 releases
  4. 2026-06-09Kaseya launches MSP Success, merging TruMethods Peer and Technology Marketing Toolkit. Kaseya release

Browse the coaches directory with ownership shown →

See where your business stands

The readiness assessment is 22 questions and takes about 10 minutes. It scores five dimensions and points each gap to the guides and tools that help.

  • Service Delivery
  • Sales & Marketing
  • Financial Management
  • Team & Leadership
  • Security & Compliance

Every figure sourced. No sponsors. No affiliate links.

How we source and verify →